Terms of Use & Policies 1. Acceptance of Terms By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Policies. If you do not agree, please discontinue use of the site immediately. 2. Intellectual Property Rights All content on this website, including text, images, videos, graphics, branding, teachings, concepts, frameworks, and all other materials, is the exclusive intellectual property of Heartsoulguide. Unauthorized use, copying, reproduction, modification, distribution, or commercial exploitation of any material is strictly prohibited. 3. Payment and Refund Policy • All payments for services, including mentoring sessions, consultations, digital products, teachings, and transformational speaking engagements, are final and non-refundable. • Customers are responsible for reviewing all information, including session dates, times (Taiwan Time, GMT+8), and details before completing a booking. • By making a purchase, you acknowledge full responsibility for your decision. 4. Scheduling and Cancellation • Sessions must be scheduled in advance and are subject to availability. • If a customer cannot attend a scheduled session, rescheduling may be offered at the sole discretion of Heartsoulguide, provided a minimum of 48 hours’ notice is given. • Failure to attend a session without adequate notice will result in forfeiture of the session without refund. 5. Liability Disclaimer • All services, including mentoring, guidance, teachings, and speaking engagements, are provided for informational, educational, motivational, and personal-development purposes only. • Heartsoulguide does not provide medical, psychological, legal, financial, or therapeutic services. • Nothing shared on this website or in any session should be interpreted as medical, legal, financial, or psychological advice. • You acknowledge that you are fully responsible for your own choices, actions, interpretations, and outcomes. • Heartsoulguide assumes no liability for any direct, indirect, consequential, or incidental damages resulting from the use or misuse of any information or service provided. 6. No Guarantees • Results vary by individual. • Heartsoulguide does not guarantee specific outcomes, experiences, transformations, or results from any session, program, or engagement. • You understand that personal progress depends on your own commitment, actions, and circumstances. 7. Client Conduct and Mutual Safety Heartsoulguide reserves the right to refuse service, terminate sessions, or decline future bookings if a client: • Displays abusive, hostile, manipulative, harassing, or inappropriate behavior • Violates boundaries, ethics, or safe practice • Attempts to weaponize, distort, or misrepresent the teachings or services • Engages in defamatory statements or malicious intent No refunds will be issued in such cases. 8. Privacy Policy Your personal information will be handled with strict confidentiality. Heartsoulguide does not sell, share, or misuse your information. Personal data will be used only for communication, scheduling, service delivery, or other purposes clearly stated in the Privacy Policy. 9. Third-Party Links This website may contain links to third-party websites. Heartsoulguide is not responsible for the content, privacy practices, security, or actions of external sites. Accessing third-party links is done at your own risk. 10. Modifications to Policies Heartsoulguide reserves the right to update, modify, or revise these policies at any time without notice. Changes take effect immediately upon posting on the website. 11. Contact Information For questions or concerns regarding these policies, please contact: 📧 heartsoulguide@gmail.com 🌐 https://www.heartsoulguide.com/